Frequently Asked Questions

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I want to drop off my PC for service. What should I bring?

If it is a desktop PC, we typically just need the tower, aka CPU.  If it has an external power supply or is a laptop, we prefer to have the power supply, sometimes referred to as the power brick, too.  Other cables, external monitors, and peripherals are not necessary unless they need troubleshooting themselves.

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Why is my computer slow?

There are a number of reasons a computer might be running slow.  Anything from failing hardware to unwanted applications known as adware or potentially unwanted programs can cause this issue.  Here at Simpli-Fi Tech Solutions, we have the tools and the skill to perform a diagnostic workup, determine the cause, and provide the solution.

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How often should I have maintenance done?

We recommend one of our proactive support packages which include regular maintenance.  If you don't want to commit to a monthly fee or prefer to do it yourself, we recommend a  minimum of once per year.  Be sure to browse our software page for maintenance utilities and other useful apps.