Frequently Asked Questions


I want to drop off my PC for service. What should I bring?

If it is a desktop PC, we typically just need the tower, aka CPU.  If it has an external power supply or is a laptop, we prefer to have the power supply, sometimes referred to as the power brick, too.  Other cables, external monitors, and peripherals are not necessary unless they need troubleshooting themselves.


Why is my computer slow?

There are a number of reasons a computer might be running slow.  Anything from failing hardware to unwanted applications known as adware or potentially unwanted programs can cause this issue.  Here at Simpli-Fi Tech Solutions, we have the tools and the skill to perform a diagnostic workup, determine the cause, and provide the solution.


How often should I have maintenance done?

We recommend one of our proactive support packages which include regular maintenance.  If you don't want to commit to a monthly fee or prefer to do it yourself, we recommend a  minimum of once per year.  Be sure to browse our software page for maintenance utilities and other useful apps.